Privacy and Security Policy
All services provided on our store are owned and operated by CX Tekstil San. Tic. Ltd. Şti.
Our company may collect personal data for various purposes. Below is information on how and why such data is collected and how it is protected.
Collection of Personal Data
Certain personal information (such as name-surname, company details, phone number, address, or email address) related to users is collected naturally through membership registration or by filling out forms and surveys available in our store.
Campaigns and Notifications
From time to time, our company may send customers and members information about campaigns, new products, and promotional offers. Members can choose whether or not to receive such information during registration and can change their preferences later by logging into their account or by following the link provided in any notification email.
Security of Personal Information
Personal information transmitted to our store electronically during approval processes or via email will not be disclosed to third parties, except for the purposes and within the scope outlined in the "User Agreement" entered into with our members.
Use of IP Addresses
Our company records and uses members’ IP addresses to identify technical issues and resolve any problems related to the services provided. IP addresses may also be used to gather broad demographic data or to generally identify users.
Credit Card Security
Our company prioritizes the security of credit card holders who shop on our websites. Credit card information is never stored in our system.
SSL Security
Credit card details entered during shopping are encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the bank for verification. If the card is approved, the shopping process continues. Since this information is neither seen nor stored by us, it cannot be accessed or obtained by third parties under any circumstances.
Mail Order Security
Any identity and credit card information sent to our company via the mail-order method will be kept confidential in accordance with privacy principles. This information is stored for 60 days in case of any potential disputes, and is destroyed afterward.
Third-Party Websites and Applications
Our store may contain links to other websites. Our company is not responsible for the privacy practices or the content of these linked sites.
Exceptional Cases
In the limited cases listed below, our company may disclose user information to third parties outside the scope of this "Privacy Policy":
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To comply with legal obligations imposed by law, decree, regulation, or other legal authorities;
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To fulfill the requirements of the "Membership Agreement" entered into with our users;
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In connection with any properly authorized investigation or legal proceeding carried out by competent administrative or judicial authorities;
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When disclosure is necessary to protect the rights or safety of users.
Email Security
Do not share your credit card information in emails you send to our store. Email communications may be visible to third parties, and our company cannot guarantee the security of such information.
Browser Cookies
Our company may use cookies to gather information about users visiting our store. Cookies are used to enhance your navigation experience and remember your preferences on our website.
Policy Changes
Our company reserves the right to modify this "Privacy Policy" at any time. Changes will take effect immediately upon being published on the website.
Contact Information
For any questions or suggestions regarding our privacy policy, you can email us at: [email protected]
Company Name: CX Tekstil San. Tic. Ltd. Şti.
Address: Mehmet Nesih Özmen Mah. Ladin Sk. Çelik Tekstil No: 14, İç Kapı No: 3, Güngören, Istanbul
Email: [email protected]
Phone: 0535 328 08 46